Shipping & Handling Policy

At Sophie North Atelier, we approach every order with care and attention. From the moment you place your order to the moment it arrives, we aim to provide a smooth and reliable delivery experience.

Processing Time

Orders are prepared and processed within 2–3 business days.

For selected items that require additional preparation or are produced with extra care, processing may take up to 5–7 business days before shipment.

If your order includes multiple items, they may be shipped separately to ensure faster delivery of available pieces.

Once your order has been dispatched, you will receive a tracking confirmation by email.

Delivery Time

After shipment, delivery typically takes 4–8 business days, depending on your location.

For international orders, delivery times may vary slightly due to customs procedures or local courier services.

Order Tracking

As soon as your order leaves our facility, you will receive a tracking link.

Please note that it may take up to 2–3 business days for tracking updates to become visible, depending on the carrier.

Need Assistance

If your order has not arrived within 15 business days, or if you have any questions, please feel free to contact us.

We are here to help:
info@sophienorth-atelier.com

Our Approach to Fulfilment

Every order from Sophie North Atelier is handled with attention to detail and respect for quality. We work with trusted partners to ensure that each parcel is prepared carefully and delivered in good condition.

Our focus is on reliability, thoughtful handling, and a consistent experience for every customer.